TERMS AND CONDITIONS OF WEB STORE PURCHASE By purchasing goods from EMISARA you are entering into a legally binding agreement with our company on the following terms. Please read and understand these terms as they affect your rights and liabilities. Please unpack and inspect your order immediately. Any and all claims must be reported within 5 business days. WARRANTY Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery. EMISARA is not responsible for lost or damaged jewelry after an in-store purchase has been made or delivery has been accepted. GIFT CARDS EMISARA E-Gift Cards and physical gift cards can be redeemed online or in our Retail Location. Gift cards cannot be returned or redeemed for cash value, reloaded with additional value, resold or transferred for value. Gift cards cannot be used to purchase other gift cards. Promotions and other special offers may not be used to purchase a gift card. Emisara will not replace lost or stolen gift cards without satisfactory proof of purchase. Gift cards may be purchased or redeemed outside Nigeria. GIFT CARDS TERMS OF USE • You cannot purchase an online gift certificate with another gift certificate. • If the amount of your online gift certificates does NOT cover the total order amount, you will need to pay the remainder of the purchase. • If the amount of your online gift certificates is for MORE than the total order amount, the balance will be stored for your next purchase using the same gift certificate code. • If you have any additional questions, please contact our Service team “Service@emisara.com • Online gift certificates are non-transferable, non-refundable and are not redeemable for cash. • We cannot replace lost or stolen online gift certificates. • We do not charge sales tax when you buy an online gift certificate because it is charged when the gift certificate is used. BIRTHDAY DISCOUNT DETAILS • The Birthday Discount is valid for 20% off one Eve by Emisara item and or 20% off Emisara Piece. • The birthday discount is not valid on the purchase of gift cards, gift sets, jewelry accessories, Emisara branded merchandise, masks, apparel or items with an associated giveback. • Items purchased with the birthday discount are final sale and are not eligible for return or exchange. • The Birthday Discount may be redeemed online or in-store during the customer’s birthday month. • The Birthday Discount may not be applied to previous purchases or combined with other offers. • When redeeming in-store, the customer eligible for the birthday discount must be present at time of redemption and present a valid government-issued photo ID. • If we find that a customer has used their birthday discount more than once in a calendar year, we reserve the right to refuse or cancel any future orders. • To receive your Birthday Discount code, please submit your birthday to birthdays@emisara.com .If it is currently your birthday month, we’ll send you a code immediately. If it is not currently your birthday month, we’ll send you a code during your birthday month. Please enter this code at checkout if purchasing online or bring this code with you into store if purchasing in-store. • If you missed your birthday month, we look forward to celebrating with you next year. Please submit your birthday at Birthday@emisara.com and we’ll send you a code during your birthday month next year. Please enter this code at checkout if purchasing online or bring this code with you into store if purchasing in-store. PROMOTION INFORMATION Any product purchased during a promotion or sale is final All promotions are available while supplies last. Promotion code may be required upon online checkout. Promotions may not be combined or applied to previous purchases, gift card purchases, sales tax, or shipping charges. Offers may only be valid for a specified date and time-frame. EMISARA GIVES BACK EVENTS & PRODUCT DONATIONS We are always excited to support women and families’ causes in our local communities through ‘EMISARA Gives Back’ events and donation of Emisara products. If you have a cause close to your heart and would like to host an event, please contact our physical store. (Please note we welcome one event per organization annually and we do not partner with political causes.) Please note the following guidelines before making a request for a EMISARA Gives Back event: • Requesting organization or individual's cause must be registered company in Nigeria and fall within our giving pillars in these categories: Education & Entrepreneurship, Health & Wellness, and/or Empowerment. • We welcome one event per organization annually. • Requests must be made at minimum 1 month in advance of desired event date. We are happy to donate product to be used in fundraising efforts for good causes especially with non-profit organizations. Please note the following guidelines before making a request for donation of product: • Donated product must be used to directly raise funds through activities such as a silent or live auction, a raffle, etc. • Donated product cannot be sold for profit or returned to a store for credit. • Donations are limited and based on availability. • Donation requests must be made at minimum 1 month in advance of event or fundraiser. RESALE Products on Emisara.com may only be resold by authorized resellers. We reserve the right to refuse or cancel any order if we believe it is being purchased for resale without proper authorization. ORDERS & CANCELLATIONS An agreement for EMISARA (“Seller”) to sell goods to you (“Purchaser”) is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when order is placed. Seller’s charge for transport, packaging, and freight will be included in the final invoice upon shipment and is to be borne by Purchaser. Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.